[Alpha Biz= Reporter Kim Jisun] Baemin is facing controversy as it plans to impose intermediary fees on takeout orders starting next month.

According to the delivery industry on June 2nd, Woowa Bros, the operator of Baemin, announced on May 31st via the "Baemin Restaurant Plaza" that it will start charging intermediary fees to new merchants signing up for the Baemin takeout order service from July 1st. The commission rate will be 6.8%, the same as the delivery fee. However, if merchants sign up for the takeout order service by the end of this month, the fee will be waived until March 31st next year.

Baemin holds a dominant market share of about 65% in the delivery platform market. Despite the burden of having to pay takeout fees, newly opening restaurants feel compelled to join Baemin. This has led to criticism of the company's monopolistic practices.

There is a surge of dissatisfaction among small business owners.

 

 

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