Photo = SK Telecom

 

 

[Alpha Biz= Kim Jisun] SK Telecom has acknowledged that the recent SIM card hacking incident will inevitably impact shareholder returns.


During a conference call held on May 12, the company stated, “This hacking incident will affect our performance, although it's currently difficult to quantify the scale.” Despite this, SK Telecom affirmed that it remains committed to maintaining a stable dividend policy.


The company added, “We recognize the financial impact of this incident, but believe that allocating resources to protect customers and restore trust is the best long-term strategy to minimize damage.”


SK Telecom also noted that the temporary suspension of mobile number portability and new subscriber registrations may negatively affect revenue, but emphasized the situation remains fluid. “We ask for your understanding as we are unable to provide specific figures at this time,” the company said.


Meanwhile, customer churn appears to be rising, with more subscribers reportedly switching to competitors following the breach. However, the company did not disclose the exact number of users who left.


Yoon Jae-woong, Head of Marketing Strategy at SK Telecom, commented, “We have confirmed that the number of customers switching to other carriers has increased compared to usual.”

 

 

 

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