Krafton has announced that it will provide compensation regarding the controversy over item probabilities in Battlegrounds items released in collaboration with NewJeans
Kim SangJin
letyou@alphabiz.co.kr | 2024-06-14 03:35:52
Krafton
[Alpha Biz= Reporter Kim Sangjin] On the 13th, according to reports from the gaming industry, Krafton faced controversy after introducing collaboration content with the girl group NewJeans in the PUBG mobile game, which included the release of 'PUBG X NewJeans Loot Pack' and 'PUBG X NewJeans Deluxe Package' in the paid item shop the previous day (12th). Alongside these items, they posted probability information within the game and on their website.
However, the controversy stemmed from the probability information of the Deluxe Package, particularly the statement: "If a set pattern is not obtained within 4 cumulative attempts from the same box, the set pattern can be obtained with 100% probability on the 5th cumulative attempt." Users who purchased more than 5 Deluxe Packages but did not receive the set pattern expressed dissatisfaction.
In response to user complaints, Krafton issued an apology through an early morning announcement on the same day, stating, "We have confirmed that there was a mistake in some interfaces within the game." They further added, "We have completed the correction of the
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