Communication costs per person per month are 65,000 won... KT ranks last in satisfaction
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hoondork1977@alphabiz.co.kr | 2023-10-16 00:21:41
[Apha Biz=(Chicago) Reporter Paul Lee] Monthly communication costs per person exceeded 60,000 won, the survey showed.
The Korea Consumer Agency released the results of an online survey of 1,500 mobile subscribers aged 20 or older nationwide in June. According to the report, the average monthly communication fee per person, including handset installment payments and fees for content and additional services, was 65,867 won.
By amount section, 40,000∼60,000 won accounted for 27.2% (408 people), followed by 23.9% (358 people) for less than 40,000 won, 20.1% (302 people) for less than 60,000∼, 17.1% (257 people) for more than 100,000 won, and 11.7% (175 people) for 80,000∼.
SK Telecom had the highest overall satisfaction rate of 3.51 out of 5. LG Uplus came in second with 3.38 points, while KT received the lowest score with 3.28 points.
By sector, call quality satisfaction was the highest in the order of SK Telecom (3.80 points) - KT (3.59 points) - LG Uplus (3.56 points), and data quality satisfaction was SK Telecom (3.50 points) - LG Uplus (3.24 points) - KT (3.19 points).
Rate satisfaction was followed by LG Uplus (3.21 points) - SK Telecom (3.10 points) - KT (3.03 points).
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