[Alpha Biz=(Chicago) Reporter Paul Lee] Since the first day of the auto insurance comparison service, inquiry errors have been occurring on big tech platforms such as Naver Pay, Kakao Pay, and Toss. Even if you enter personal information and press inquiry, some insurance companies' products did not appear, causing inconvenience to users.

Some insurance company information was not found in the Naver Pay app on the 19th when the "insurance comparison and recommendation service" began. The Kakao Pay app also shows a message saying, "We couldn't bring in insurance premiums," and some insurance company products don't appear on the screen. The Toss app also sends out 'check failure' guidance for some insurance products.

The error is occurring in some users. If a user chooses a certain condition to look up a product, the inquiry seems to fail.

The platform is understood to have a problem due to the insurance company's system error. The process of delivering the user's personal information and desired product conditions to the insurance company on the platform is carried out without any problem, but there is an error in the process of the insurance company sending the product information back to the platform.

 

[ⓒ AlphaBIZ. 무단전재-재배포 금지]