Through its personal information handling policy, the Company informs you of how your personal information is used and what measures are taken to protect your personal information.
If the Company revises its personal information handling policy, it will notify you through a website notice (or individual notice).
- 1. Personal information items collected
- 2. Purpose of collection and use of personal information
- 3. Retention and use period of personal information
- 4. Procedures and methods for destroying personal information
- 5. Provision of personal information
- 6. Entrustment of collected personal information
- 7. Rights of users and legal representatives and methods of exercising them
- 8. Matters concerning the installation, operation and refusal of automatic personal information collection devices
- 9. Complaint service regarding personal information
1. Personal information items collected
The company collects the following personal information for membership registration, consultation, service application, etc.
- Collected items: name, login ID, password, member address, email, whether to receive emails, phone number, mobile phone number, whether to receive SMS, company name, business registration number, company address, department name, position, company phone, company fax, referrer ID, delivery address, recipient name, delivery contact information, cookies, payment history, IP
- Personal information collection method: Website (member registration, purchase order form writing)
2. Purpose of collection and use of personal information
The company uses the collected personal information for the following purposes.
- Contract performance and billing for service provision,
provision of content, purchase and payment, delivery of goods or invoices, financial transaction authentication and financial services - Member management:
Identity verification, personal identification, prevention of fraudulent use by bad members and unauthorized use, confirmation of intent to join, age verification, complaint handling, etc., delivery of notices for use of membership services - Use for marketing and advertising purposes,
including delivering promotional information such as events, determining access frequency, or statistics on members' use of services
3. Retention and use period of personal information
In principle, once the purpose of collecting and using personal information has been achieved, the relevant information is destroyed without delay. However, in cases where preservation is necessary in accordance with the provisions of relevant laws, the company retains member information for a certain period of time as stipulated by relevant laws as follows.
Preservation items: Payment records
Preservation basis: Records regarding contracts or cancellation of subscription, etc.
Preservation period: 3 years
Records regarding contracts or cancellation of subscription, etc.: 5 years (Consumer Protection in E-commerce, etc. Act)
Records regarding payment and supply of goods, etc.: 5 years (Consumer Protection in E-commerce, etc. Act)
Records regarding consumer complaints or dispute resolution: 3 years (Consumer Protection in E-commerce, etc. Act)
4. Procedures and methods for destroying personal information
In principle, the company destroys the relevant information without delay after the purpose of collecting and using personal information has been achieved. The destruction procedures and methods are as follows.
- Destruction Procedure
The information you entered for membership registration, etc. will be transferred to a separate DB (separate file cabinet in the case of paper) after the purpose has been achieved and stored for a certain period of time (see retention and use period) according to internal policy and other relevant laws for information protection reasons, and then destroyed.
Personal information transferred to a separate DB will not be used for any other purpose than that for which it is retained, unless required by law. - Personal information stored in electronic
file format is deleted using a technical method that renders the records unrecoverable.
5. Provision of personal information
The company does not, in principle, provide users' personal information to external parties. However, there are exceptions in the following cases.
- If users have agreed to disclosure in advance
- When necessary for billing for service provision
- In case of violation of the terms of service posted on the website, terms of use of other member services, or operating principles
- In cases where there are sufficient grounds to believe that personal information must be disclosed in order to take legal action against someone who has caused mental or material harm to others through the use of our services.
- If we believe in good faith that it is required by other laws (e.g., if there is a request from a government/investigative agency through due process under relevant laws, etc.)
- In cases where information is provided to advertisers, partners, or research organizations in a form that does not identify specific individuals for the purpose of compiling statistics, conducting academic research, or conducting market research.
- In case of providing personal information necessary for handling complaints and inquiries (civil complaints) arising from the user's use of the service,
6. Entrustment of collected personal information
The company does not outsource personal information to third parties except for product delivery and payment tasks, as described below, in order to provide services.
- Consignee: Courier (Daehan Transportation, Hanjin Express, KGB Express, Rosen Express)
- Consignment details: orderer name, orderer address, orderer contact information, recipient name, recipient contact information, recipient address, order details
- Consignee: LG Techcom (eCredit electronic payment service)
- Consignment work details: Purchaser name, purchase details, purchase amount, contact information, email address, payment information
7. Rights of users and legal representatives and methods of exercising them
Users can view or modify their registered personal information at any time and may also request cancellation of membership.
In order to view or edit your personal information, click on “Change Personal Information” (or “Edit Member Information”) and to cancel your membership (withdraw consent), click on “Cancel Membership” and go through the identity verification process to directly view, edit, or cancel your membership.
Alternatively, you may contact the Personal Information Manager in writing, by phone, or by email, and we will take action without delay.
If you request correction of errors in your personal information, we will not use or provide the personal information until the correction is complete. In addition, if incorrect personal information has already been provided to a third party, we will promptly notify the third party of the results of the correction process to ensure that the correction is made.
The company processes personal information that has been terminated or deleted at the user's request in accordance with the provisions of "Retention and Use Period of Personal Information Collected by the Company" and processes it so that it cannot be viewed or used for any other purpose.
8. Matters concerning the installation, operation and refusal of automatic personal information collection devices
The company uses 'cookies' to store and retrieve your information from time to time. Cookies are very small text files that the server used to operate the website sends to your browser and are stored on your computer's hard disk. The company uses cookies for the following purposes.
- Purpose of use of cookies, etc.
Analysis of access frequency and visit time of members and non-members, identification of user tastes and areas of interest and tracking of traces, target marketing and provision of personalized services through identification of degree of participation in various events and number of visits, etc.
You have the option to install cookies. Accordingly, you can allow all cookies, check each time a cookie is saved, or reject the saving of all cookies by setting options in your web browser. - Example of how to reject cookie settings
: As a way to reject cookie settings, you can select the options of the web browser you use to allow all cookies, ask for confirmation each time a cookie is saved, or reject all cookie storage. Example of
setting method (for Internet Explorer): Tools at the top of the web browser > Internet Options > Privacy - However, if you refuse to install cookies, you may have difficulty receiving services.
9. Complaint service regarding personal information
In order to protect customers' personal information and handle complaints related to personal information, the company has designated the following departments and personal information managers.
Personal Information Manager | Kim Kyo-sik |
---|---|
biz@alphabiz.co.kr | |
phone call | 02-552-4488 |
You may report any complaints related to personal information protection that arise while using the company's services to the personal information manager or the department in charge. The company will promptly and sufficiently respond to users' reports.
If you need to report or consult about other personal information infringements, please contact the following organizations:
1. Personal Dispute Mediation Committee (www.1336.or.kr/1336)
2. Information Protection Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)
3. Supreme Prosecutors' Office Internet Crime Investigation Center (http://icic.sppo.go.kr/02-3480-3600)
4. National Police Agency Cyber Terror Response Center (www.ctrc.go.kr/02-392-0330)