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Photo = FSS |
[Alpha Biz= Reporter Kim Sangjin] Timon and WEMAKEPRICE, which faced issues with unpaid settlement amounts, are now addressing refund requests from consumers through 11 payment gateway (PG) companies involved in card transactions.
The Financial Supervisory Service (FSS) has emphasized that PG companies violating the Electronic Financial Transactions Act (EFTA) by refusing to process transaction cancellations will be held accountable. The FSS also stated that they will consider support measures based on feedback from the industry regarding potential future losses incurred by PG companies.
Park Sang-won, Deputy Director of the FSS’s Small and Medium-Sized Enterprise and Consumer Protection Division, announced this on the 29th during a briefing on the status of payment cancellations by PG companies related to Timon and WEMAKEPRICE.
PG companies, which handle payment and settlement tasks for online transactions under contracts with credit card companies and receive fees, include the following 11 firms: Naver Financial, Kakao Pay, KG Inicis, NICE Payments, Danal, Toss Payments, NHN KCP, Korea Information and Communication, Hecto Financial, NHN Payco, and Smartro.
According to the FSS, all 11 PG companies are currently processing payment cancellations related to Timon and WEMAKEPRICE transactions by verifying delivery issues through credit card disputes. Eight of these companies—Naver Financial, Kakao Pay, NICE Payments, Danal, Toss Payments, NHN KCP, NHN Payco, and Smartro—are accepting direct card cancellation requests from customers via their websites.
AlphaBIZ Kim SangJin(letyou@alphabiz.co.kr)
