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| (사진=업비트) |
[Alpha Biz=(Chicago) Reporter Kim Jisun] Upbit, Korea's largest virtual asset exchange, stopped trading services in the won market for about 40 minutes due to server errors.
Upbit operator Dunamu said it confirmed that there was a problem in the process of signing virtual assets in the won market due to a server error at around 5:15 p.m. on the 3rd. Upbeat conducted an emergency server check from 5:18 on the same day and normalized the service at 5:55.
They stopped signing and ordering the won market while checking the server.
Upbit, however, said that virtual asset transactions and won virtual asset deposits and withdrawals in the Bitcoin and Tether markets worked normally.
Upbit explained that if a service failure occurs and a financial loss occurs to an investor, the company compensates for the loss in accordance with the investor's compensation policy.
"Currently, we have completed the inspection and normalized the service. We apologize for the inconvenience," said a representative for Upbit. "If there is a loss (due to service failure), you can apply through the customer center."
AlphaBIZ 김지선(stockmk2020@alphabiz.co.kr)
